Factories fixed this decades ago. Sales never got the memo.
I started out at Rolls-Royce, on the factory floor. The job was simple: watch the line, find the one step everything queues behind, fix it, repeat. Small fixes, every week, forever. It's how the best factories in the world got good. It's the same thinking that made Toyota the car Australians trust to start every morning.
Then I moved into sales and saw the same queues everywhere. Nobody was looking for them. That's what we do.